User Experience Design

My internship with Rain this semester is a position in user experience design. I'm trying to hone up my skills and knowledge in the area. 

One of my favorite quotes so far is the following from Whitney Hess' article on the 10 Most Common Misconceptions about User Experience Design: 
Josh Porter ... says, “The biggest misconception is that [companies] have a choice to invest in their user’s experience. To survive, they don’t.”
An interesting way of looking at user experience was diagrammed by Peter Morville showing the seven key elements of user oriented design. He calls it the user experience honeycomb. Any design should be aiming at these things:

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